Scope:
l UCD applications
n User behavior pattern study
n Product concept user study
n User requirements investigation
n Prototype/product usability evaluation
n Interaction flow / UI prototype design
l UCD methods and tools
l HCI technologies
Training
l User Experience and UCD
l Fundamentals of UCD Methods
l Field Study Driven Product Development
l Personas in Product Lifecycle
l Practical Usability Testing
l UCD with Prototyping
l Ethnographic Study and Innovative Design
Experienced Product Areas
l Software
l Cell phone
l E-commerce/service
l ATM/banking
l Mobile service
l Website
l Advertising
l Healthcare devices
l PC/server
l User manual
l Innovative digital product
l Digital entertainment
l Biometric device
l Workflow software
l In-vehicle IT products
l …..
Experienced UCD Methods
l Ethnographic field observation
l Diary/culture probe
l Contextual inquiry
l Magic things
l Personas/scenarios
l Focus groups
l Interviews
l Questionnaires
l Prototyping (Low-High)
l Card sorting
l Usability testing
l Listening lab
l Heuristic evaluation
l Cognitive walkthrough
l ……
Usability Lab
l Usability lab (70 m2) – stationary and portable
